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  • How can I track my order?
    Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
  • What are the shipping options available?
    We offer various shipping options including standard, express, and overnight shipping. You can choose your preferred method during checkout.
  • Do you accept VISA and MASTERCARD payments?
    Yes, we accept both VISA and MASTERCARD payments. You can securely enter your card details during the checkout process.
  • Do you accept PayPal?
    Yes, we accept PayPal for a secure and convenient checkout experience.
  • What should I do if I receive a damaged item?
    If you receive a damaged item, please contact our support team immediately with your order number and photos of the damage. We will assist you with a replacement or refund.
  • How should I care for my anime figures?
    To keep your anime figures in top condition, dust them regularly with a soft cloth and avoid direct sunlight to prevent fading.
  • What countries do you ship to?
    We ship worldwide from Canada. No matter where you are, you can enjoy our exclusive anime collectibles.
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